1. Introduction

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This Privacy Policy explains how Kingston8.co (“we”, “us”, “our”) handles your personal information in line with Singapore’s Personal Data Protection Act (PDPA). It applies to any personal data we collect or manage, including data managed by third parties acting on our behalf.

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2. What We Mean by Personal Data

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“Personal data” refers to information that identifies you, such as your name, contact details, or other relevant details.

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“Services” refers to the use of Kingston8’s or affiliated company's services, mobile applications and websites as well as products, features and other services operated by Kingston8.co from time to time. 

 

Other terms used in this Privacy Policy shall have the meanings given to them in the PDPA (where the context so permits). ​

 

3. Information We Collect

 

We may collect your personal data like:

• Name, contact info (email, phone, address), nationality, and birth date.

• Account setup details like usernames or payment information.

 

Data may come directly from you, authorised representatives, or third parties such as our partners or government sources.

 

Such personal data may be collected from you or from persons authorised by you to disclose your personal data to us through the following means, which are not exhaustive:  

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(a) when you access and/or use the Services; and 

 

(b) when you complete a user profile or registration form for the purposes of setting up an account with us. 

 

We may also receive personal data regarding you from the following third parties and other sources, which are not exhaustive:  

 

(c) our business partners, such as systems integrators, logistics service providers or partners, freight forwarders;   

 

(d) marketing service providers or partners; and  

 

(e) governmental sources of data.

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4. Why We Collect Your Data

 

We use your data to:

• Provide and manage our services.

• Respond to questions or feedback.

• Improve our services and analyse trends.

• Meet legal and regulatory requirements.

• Send marketing updates (optional—you can opt out anytime).

 

Even if you stop using our services, we may retain your data for a reasonable period as required by law or for business needs.

 

The personal data that you provide us will not be sold, traded, licensed, offered or otherwise used for commercial marketing purposes that are not related to Kingston8.co and/or the Services. 

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5. Sharing Your Data

 

We may share your personal data with:

• Our group companies and partners.

• Service providers helping us deliver services (e.g., payment processors).

• Authorities or entities as legally required.

• Parties involved in legal proceedings.

 

For international transfers, we’ll ensure your data is adequately protected under applicable laws.

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Where we transfer your personal data to countries outside of Singapore, we will obtain your consent for such transfer to be made and will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA. 

 

6. Cookies

 

Our website uses cookies to improve your experience. These include:

• Essential cookies for navigation.

• Performance cookies to understand usage.

• Personalisation cookies to remember your preferences.

• Third-party cookies (e.g., social media integrations).

 

You can manage cookies through your browser settings, but this might affect functionality.

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You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. By using our website without deleting or rejecting some or all cookies, you agree that we can place those cookies that you have not deleted or rejected on your device. 

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7. Managing Your Consent

 

You can withdraw your consent for us to use your data anytime by contacting us at info@kingston8.co. Please note this might affect our ability to provide certain services. In general, we shall seek to process your request within ten (10) business days of receiving it.  

 

8. Keeping Your Data Safe

 

We are committed to protecting your personal data and will use reasonable endeavours to safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.  

 

9. Keeping Your Data Accurate

 

Please keep your personal data updated by contacting us if any details change. We rely on personal data provided by you or your authorised representative. In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our data protection officer at the contact details provided below. 

 

10. Accessing or Correcting Your Data

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Subject to certain exceptions, you may request a copy of or correction to your Personal Data held by us by contacting our data protection officer at the contact details provided below.  

 

Please note that a reasonable fee may be charged for an access request, and we will inform you of the fee before processing your request.  

 

We will respond to your request as soon as reasonably possible (typically within 30 days of receiving your request).

 

11. Data Retention

 

We’ll keep your data only as long as necessary to fulfil its purpose or meet legal and business requirements.

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12. Contact Us

 

For questions or requests about your personal data, email us at info@kingston8.co.

 

13. Policy Updates

 

We may update this policy periodically. Continued use of our services means you accept the latest version available at https://www.kingston8.co/privacy-policy.

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14. Governing Law

 

This Privacy Policy is governed by the laws of Singapore.